Transportation questions are often easier to answer when the details of the journey are known. Sacramento Airport Shuttle provides this contact page for travelers who need information about SMF transportation, vehicle options, service areas or existing reservations.

If you are asking about a new trip, include the travel date, pickup address, destination, passenger count and flight information where applicable.

For an existing reservation, explain what has changed and provide enough information to identify the trip. This may involve a flight update, pickup-time change, different address, additional passenger or luggage requirement.

The website contains dedicated pages for fleet information, service areas and booking. Travelers who are ready to request transportation should generally use the booking page because it is designed to collect the information needed for a complete reservation request.

For airport procedures and operating rules, travelers should consult Sacramento International Airport’s official information. Airport policies and ground transportation arrangements can change independently of private transportation companies. SMF publishes its own airport rules and regulations, including ground transportation information.

Our contact page is intended for questions related to our own transportation service.

A complete question is easier to understand than a general message. Instead of simply asking whether we provide airport transportation, include the community, airport direction, travel date and passenger count whenever possible.

Whether you are planning a departure, arranging an airport pickup or coordinating transportation for a group, tell us what you need and include the information that affects the journey.

Our objective is to make the communication around your transportation request as clear as the transportation plan itself.